Billing & OSS World Conference & Expo
Celebrating its 16th year in 2008, the Billing & OSS World Conference & Expo is the premier conference and exposition focusing on the business and operations support systems requirements for next-generation communications networks. The 2009 Billing & OSS World conference expects almost 1,100 industry professionals when it moves to Las Vegas April 14-16, 2009. The show attracts top ranking executives from service providers, including cellular/wireless carriers, telecom common carriers and ILECs. Billing & OSS World attendees primarily consist of Executive Managers, OSS/Billing Managers, IT Managers and Senior Management. The 2008 conference saw a 50 percent growth of service provider attendees over the previous year.
Track One: All Things Revenue: Generation, Assurance, Optimization
Revenue is a three-part harmony. It’s not enough to come up with a product or service to generate it; care must be taken to ensure revenue is collected and shared accurately. And processes must be scrutinized to make sure the maximum margins are realized from it. That’s why discussions here will look at the generation, assurance and optimization of revenue.
Track Two: Billing/Charging: The Perennial Power Tool for Change
As it turns out, your billing system is strategic. Billing, rating, charging, bundling, creative pricing and getting service to market are all on a new next-generation timetable, and your billing systems can get you to the finish line on time or make you a day late and a dollar short. Topics here will include case studies of billing transformation and new real-time marketing strategies that will help you ensure the former.
Track Three: Defining, Measuring and Ensuring the Customer Experience
Maximizing the customer experience cannot, must not, be an empty promise. To deliver on that promise, service providers must understand the experience. They must be able to define and measure the customer experience from the customer’s point of view. Sessions here will focus on where, how and what to measure and how to use that information to define the customer experience.
Track Four: Service Creation, Delivery and Partnering
The other three tracks all lead up to the main strategy for keeping service providers competitive: creating and delivering new services. Not all new services will be created by the service provider. There is a new delivery and value chain that includes partners and everyone must work together to make sure the telecom service provider not only delivers new services, but is at the center of the universe in the new value chain.
Billing & OSS World Expo articles:
HP CTO Helps Define the Undefined in B/OSS Roundtable
Click HERE to view a slideshow of Billing & OSS World 2008 |