Vendor Presentations

Tuesday Sessions

Leveraging Business Intelligence Tools to Optimize Business and Customer Assurance Strategies 10:45 – 11:30 a.m.
Growing customer demands, diversification and fierce competition add to the complexity of an already highly competitive telecoms market. Under these conditions and given the fact that operators can no longer differentiate themselves on the basis of technological advances, the main differentiator is customer loyalty and satisfaction. This presentation will show how operators can improve customer satisfaction and retain their customer base through effective use of BI.
Sponsored by: ECtel Ltd.

Speaker: Alfredo Gabriel Larrañaga, Director, Global Consultancy Services, ECtel Ltd.

Enriching the Customer Experience 11:45 a.m. – 12:30 p.m.
Sponsored by: Nokia Siemens Network

Speaker: Brad Cornett, Head of Service Management and Charging, North America

NG Converged Managed Services Delivery 2 – 2:45 p.m.
Telecom operators are well positioned to generate margin intensive recurrent revenues while addressing customer churn, improve IT ops and walk the path of value added service provider, where the challenges are linked to time-to-service, costs control, routes to market definition and sales organisation.  A service provider NOC/SOC empowered with UBIqube  MSActivatorTM is set to cost effectively address the converged managed services market opportunity.  The inherent flexibility of the MSActivatorTM allows for innovative business models and routes to market.
Sponsored by: UBIqube Solutions

Speakers: Nabil Souli, Chairman, UBIqube Solutions
Laton O. Palmer, Vice President, Sales Americas

Best Plays in a Down Economy 3 – 3:45 p.m.
Telecommunications is deeply entrenched in a period of change, heightened competition and economic turbulence.  A challenging economic environment makes it even more difficult to grow revenues and market share and forces operators to streamline operations and business processes.  This session will cover "Best Plays in a Down Economy," providing strategies and case studies for reducing costs, as well as uncovering new revenue streams while continuing to improve customer intimacy.

Speaker: Arturo Pereyra, Marketing & Business Development -- Telecom and Media, Oracle Communications

Wednesday Sessions

Grow, Achieve Scale & Efficiency Within the Services-Oriented Ecosystem 9 – 9:45 a.m.
As service providers are faced with increased challenges and decreased investments, ConceptWave will outline how its solution technology is playing an important role in transforming the entire value chain. ConceptWave will address its industry standards, delivery approach and frameworks, along with new technologies and architectures that complement and underpin developments in today’s rapidly changing environment. ConceptWave also will demonstrate how it is helping deliver profitable new services to market, faster and for less. Additionally, ConceptWave will provide a reference implementation presentation overview from one of its largest customers.
Sponsored by: ConceptWave

Strategic Sector Review 10 – 10:45 a.m.
As a result of the transformative trends in the telecommunications industry, service provider requirements for BSS, OSS and network management systems are changing rapidly. This session looks at seminal trends in the sector including: which market opportunities will be the major drivers of growth over the next three to five years; where innovative product development is coming from; M&A activity in the sector; the major forces of consolidation over the next three years; and which companies are best positioned to become or remain category leaders.
Sponsored by: Redwood Capital Group

Speaker: James Turino, Redwood Capital Group