September 23-25, 2009
Miami Beach Convention Center
South Beach, FL
Miami Beach Convention Center
South Beach, FL
Advisory Board
To maintain the highest level of programming and objectivity and respond to the evolving marketplace, Billing & OSS World Conference & Expo relies on the vast professional experience of its advisory board. We are proud to introduce the following business and technology experts and thank them for their contributions:
- Susan McNeice, Global Program Manager of the OSS/BSS Global Competitive Strategies Practice of Frost & Sullivan’s Stratecast Division
- Dan Baker, Research Director of Dittberner's OSS/BSS KnowledgeBase
- Patrick Kelly, Research Director for Analysys Mason’s Telecoms Software group
More about the Billing & OSS World Conference & Expo Advisory Board:
Susan McNeice is global director of communications infrastructure and software at Stratecast, a division of Frost & Sullivan. She monitors and analyzes emerging trends, technologies and market dynamics in the operations and business software (OSS/BSS) domain of the global communications, media and entertainment industries. She has written and consulted extensively on competitive and strategic uses of data analytics, business intelligence platforms, OSS/BSS platform strategy, real-time rating and charging, revenue assurance and project management. McNeice’s experience includes strategic planning, market research, technology marketing, program turnaround, sales, process engineering, requirements analysis and solution software definition.
Dan Baker is Technology Research Institute's research director, principal market synthesizer and co-founder. He founded the firm in 1994. Baker has authored dozens of multiclient and custom reports that span the breadth of BSS and OSS, including wireless and wireline billing and mediation systems, revenue assurance and cost management, provisioning and assurance, customer care and CRM, and OSS Integration. Baker is a former market analyst at Venture Development Corporation (VDC), where he tracked the telecom and real-time computer markets. In 1992 while at VDC he authored one of the first multiclient research reports on the Advanced Intelligent Network software and systems market. From 2004 through 2008, TRI sold its research reports exclusively through Dittberner Associates and was the research director and principal analyst for reports in Dittberner’s OSS/BSS KnowledgeBase. He has a bachelor of philosophy degree from the University of Notre Dame.
Patrick Kelly is research director for Analysys Mason’s Global Telecoms Software research stream, which focuses on identifying the rapidly growing segments in the telecoms software market and providing forecast and market share data on each of the 26 segments by region and service type. He has produced research on IP next-gen service assurance, the 3G mobile software market and customer experience management. Kelly is a frequent speaker at industry conferences. He holds a bachelors degree from the University of Vermont, and an MBA from Plymouth College.
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