Editor’s Choice Sessions

Customers have developed an insatiable desire for data and multimedia services. This session will explore the market drivers and use cases for policy management that enables personalized services and a superior customer experience. Panelists will examine several real-world use case deployments that are helping service providers monetize the data explosion, innovate new business models and keep customers loyal.

Speakers: Shira Levine, Directing Analyst, Infonetics Research
Brad Dixon, Industry Consultant, Dixon Associates
Ken Marchant, Director CMS Services Americas, HP

Some money is just sitting there waiting to be saved. And some of it is sitting at your post office. Not keeping up with the latest requirements and options from the USPS can cost you big bucks. Get the latest postal regulation updates and learn how to exploit them for your benefit from Pitney Bowes.

Speaker: Kevin Conti, Director of Mailing Solutions, Pitney Bowes Business Insight

Companies are itching to find better strategies to maximize the value of the customer. Using the power of the transaction document to deliver critical customer messages should be an essential part of this strategy and your marketing campaign. Increasing your customer retention by 2 percent has nearly the same effect on profits as cutting costs by 10 percent. See how to pick up that 2 percent with creative, targeted transactional documents.

Speaker: Hank Riner, CEO, OSG Billing Services

Learn how to save millions in network costs by analyzing special access circuits to drive material cost savings on unused, underutilized, and expensive special access facilities. In this session you will learn how you can effectively manage network costs by automating the correlation of disparate data sources to reconcile inventory with costs and capacity.

Speaker: Faye Henris, General Manager, TEOCO