In their traditional supporting role operations and business support systems do much more than stand by their WAN. They lead the way to differentiation, competitiveness and personalization. At the 2010 B/OSS Conference & Expo the telecom software industry will gather in Washington, D.C. to celebrate and share the success and challenges of their new leading roles.

Keynote Addresses

B/OSS continues to attract true thought leaders in the industry. The 2010 lineup of keynote speakers will set the tone for the conference and provide plenty of food for thought and discussion both during and after the event. These industry experts represent both the depth and diversity you will find throughout the agenda.

The Policy Summits: Supporting the Right Policy for Customer, Network and Service Assurance

This Policy Summit will focus on the hottest topic in both the network and the back office—policy control. Sponsored by HP.

Track One: Putting the Customer First – No, Really

As a mission statement, putting the customer first is a commendable, feel-good idea. This track will feature examples putting such ideas into practice through innovations in customer care and personalization.

Track Two: Supporting the Business

Whether you support operations or the back office, you are supporting the business. See how revenue assurance, quality assurance and service assurance activities are succeeding in optimizing businesses across telecom.

Track Three: Billing Goes On the Offensive

Billing has taken on a leadership role in the business by evolving to support many different business models. This track will feature examples of the ways billing and its related functions help lead the way to becoming a next-generation provider with distinction.

Editor’s Choice Sessions

The B/OSS Editorial team reserves some sessions to satisfy their own curiosity. And we believe these sessions will satisfy yours as well. Interested minds think alike.

Partner Sessions

Successful vendors and financial and technical experts share visions and solutions for various timely issues in the back office.

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